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Authentication Methods

Learn about the various authentication methods provided by Solar Network to keep your account secure.

What are Authentication Methods?

Authentication methods (also known as "Two-Factor Authentication" or "2FA") add an extra layer of security to your account. Even if someone obtains your password, they cannot log in without your second verification step.

Warning

Important: Before adding any other authentication method, you must first set up a Recovery Code. This is your ultimate account recovery option.

Available Authentication Methods

Password

The account password you set during registration. This is the basic method for logging in.

Email Verification Code

A one-time code sent to your registered email address. A new code is sent each time you log in.

Time-based One-Time Password (TOTP)

A one-time code generated by a TOTP authenticator app (such as Google Authenticator, Authy, etc.). This method works offline and is more secure and reliable.

In-App Notification

A one-time code delivered via push notification through the Solar Network app. No manual input required—convenient and fast.

PIN Code

A 6-digit numeric PIN. Note: PIN codes cannot be used for login, but the system will require you to enter your PIN to confirm high-risk actions (such as deleting your account or making large transfers).

Recovery Code

A backup code for account recovery. If you lose access to your other verification methods (e.g., changing phones or losing email access), your Recovery Code can help you regain access to your account.

Warning

Your Recovery Code is displayed only once—please store it securely! We recommend using a password manager.

Physical Security Key

You can obtain a physical security key as merchandise from our store or by participating in events. Use it to log in.

Passkey

Verification using your device's biometric features (fingerprint, Face ID) or device passcode. This is the most modern and convenient method—simply use your fingerprint or face to log in.


We strongly recommend setting up your authentication methods in the following order:

  1. First: Set up your Recovery Code (required)
  2. Second: Set up a Passkey or TOTP (recommended)
  3. Optional: Add Email Verification or In-App Notifications as backups

Managing Your Authentication Methods

Where to Set Up

Go to Account > Account Settings > Verification Factors

Available Actions

Action Description
View See your added authentication methods and their status
Add Add a new authentication method
Enable Activate an added but disabled method
Disable Temporarily turn off a method (can be re-enabled)
Remove Permanently delete a method

Enabling an Authentication Method

Some methods need to be enabled after being added. To enable, you'll need to enter a verification code generated by that method.

Removing an Authentication Method

Once removed, the method can no longer be used for login. You can always add it again later.


Trust Levels

Different authentication methods have different trust levels:

Authentication Method Trust Level Description
Recovery Code 0 (Lowest) For account recovery only
Password 1 Basic login method
PIN Code 1 For confirming high-risk actions
Email Verification Code 2 Sent via email
In-App Notification 2 Delivered via app push
Time-based One-Time Password (TOTP) 3 (Highest) The most secure method

During login, the system will require you to complete the appropriate number of verification steps based on your configured methods.


Frequently Asked Questions

Can I add multiple verification methods of the same type?

No. You can only add one method per type.

What should I do if I lose my phone and can't receive verification codes?

If you've already set up a Recovery Code, you can use it to log in and reset your other verification methods.

Can I log in with just one verification method?

Yes, but we recommend setting up at least two methods for better security. A password is required, and adding any other method will enable two-factor authentication.

Will removing a verification method affect my ability to log in?

No, but you'll lose the security protection that method provides. We recommend always keeping at least two active verification methods.

What counts as a high-risk action?

High-risk actions include: - Deleting your account - Making large transfers - Changing security settings - Deleting important data

These actions may require you to confirm with your PIN code.


Security Recommendations

  1. Always set up your Recovery Code first: It's your "lifeline" for account recovery.
  2. Set up at least two verification methods: We recommend Password + Passkey/TOTP.
  3. Store your Recovery Code securely: Use a password manager.
  4. Regularly review your verification methods: Ensure they're all functional.
  5. Never share your verification codes: Solar Network staff will never ask you for them.