Moderation System
Learn about Solar Network's moderation policies and how to avoid violations.
What is Moderation?
Moderation refers to the administrative actions Solar Network takes against users who violate the Terms of Service or Community Guidelines. The purpose of moderation is to maintain community order and protect the rights of other users.
Types of Penalties
| Penalty Type | Description |
|---|---|
| Warning | A notice to remind you about your behavior; accumulating too many may lead to escalation |
| Login Restriction | Temporary inability to log into your account |
| Account Suspension | Permanent disabling of your account |
| Feature Restrictions | Temporary prohibition from using specific features |
Feature Restrictions
When you receive a feature restriction penalty, certain functionalities will be temporarily disabled, such as:
- Unable to send chat messages
- Unable to upload files
- Unable to use wallet features
Restrictions can be single-feature (e.g., chat only) or multi-feature (multiple functions restricted).
Relationship with Trust Score
Solar Network uses a Social Trust Score system to evaluate user trustworthiness. Penalties directly impact your Trust Score:
- Warning: Minor score deduction
- Feature Restrictions: Score deduction based on violation severity
- Login Restriction: Significant score deduction
- Account Suspension: Major score deduction, potentially leading to account trust freeze
The lower your Trust Score, the more restrictions you'll face on the platform. Conversely, maintaining a good Trust Score allows you to enjoy more features and services.
Learn more: Social Trust Score System
Penalty Notifications
When you receive a penalty, the system will:
- Send a Push Notification: An in-app notification explaining the reason and duration of the penalty
- Send a Removal Notification: You'll also be notified when the penalty expires and is lifted
Tip
Please ensure your notification settings are enabled to stay informed about your account status.
Common Reasons for Penalties
- Posting prohibited content
- Harassing other users
- Spam or flooding messages
- Unauthorized use of automation tools
- Attempting to circumvent platform rules
- Low Trust Score leading to automatic feature restrictions
Frequently Asked Questions
How long will my penalty last?
The duration depends on the severity of the violation and your history. Minor violations may result in warnings only, while serious violations could lead to longer restrictions.
Can I appeal?
If you believe the penalty was issued in error, you can submit an appeal through our support channels. We will review your case again.
Will penalties be automatically lifted when they expire?
Yes, most penalties are automatically lifted upon expiration, and your permissions will be restored. The system will send a notification confirming that your penalty has been removed.
Do warnings accumulate?
Yes, multiple warnings may escalate to more severe penalties. Please follow community guidelines to avoid repeated violations.
Will penalties affect my Trust Score?
Yes. Every penalty affects your Social Trust Score. A reduced score may result in: - Restricted access to certain features - Reduced visibility in recommendations and feeds - Additional limitations
How to Avoid Penalties
- Follow Terms of Service: Understand and comply with Solar Network's Terms of Service
- Respect Others: Treat other users kindly and avoid harassment
- Avoid Prohibited Content: Don't post illegal, violent, or inappropriate content
- No Unauthorized Automation: Don't use bots or automated scripts without permission
- Secure Your Account: Don't share your account with others to prevent unauthorized use
- Maintain Good Standing: Actively participate in the community and maintain a healthy Trust Score
If you have any questions about penalties, please contact customer support.