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Solarpass

Accounts on Solar Network are also known as Solarpass, which can be used across all Solsynth products.

Warning

According to Article 3.5 of the Solar Network User Agreement, you are not allowed to create a second account on Solar Network. Creating "alt accounts" (smurf accounts) is a violation of the User Agreement. This includes creating new accounts to evade bans after being penalized. However, creating a new account after deleting your previous account data is not included in this restriction.

A natural person can only register and own one Solarpass account. We reserve the right to delete data from any sub-accounts belonging to the same user.

Fact Check: Solsynth ToS

Creating an Account

You can create an account within Solian. To create an account, you need to provide the following information:

  • Username: Can contain English letters, numbers, underscores, and hyphens. It must be globally unique. The username cannot be changed after creation, except in special cases by contacting customer support.
  • Display Name: There are few restrictions on the display name; any 4-32 characters will suffice.
  • Email: Please provide a valid email address, as you will need to receive a registration confirmation email. To enforce the policy against creating sub-accounts, this email must be globally unique.
  • Password: The account password used for future logins. Please ensure it is secure.

After registering an account, you need to check the inbox of your bound email for a message from the Solarpass service, which contains a link to confirm your registration. Before you use this link to confirm your registration, your account will lack permissions, causing most features to be unusable. Any errors generated during this time are normal; please do not report them.

Logging In

Solar Network uses a self-developed Multi-Factor Authentication (MFA) system, which is more convenient than traditional Two-Factor Authentication (2FA). You can choose any verification factor that is convenient for you to log in.

Account Recovery Code

The Account Recovery Code is an important security backup for your account. When you cannot log in via other methods (such as email verification codes or authenticator app codes), the recovery code can help you regain access to your account.

Warning

Please keep your recovery code safe! The recovery code is displayed only once and cannot be retrieved if lost.

Why You Need a Recovery Code

  • If you change your phone and cannot receive email verification codes or app codes.
  • If you accidentally delete your authenticator app.
  • If you temporarily cannot access your email.

The recovery code ensures you always have a way to regain access to your account.

How to Enable Recovery Code

  1. Log in to your account.
  2. Go to Account > Account Settings > Verification Factors.
  3. Find the "Authentication" or "Two-Factor Authentication" settings.
  4. Follow the instructions to enable the recovery code.
  5. Immediately save the recovery code in a secure place (a password manager is recommended).

Logging In with a Recovery Code

If you cannot use other verification methods to log in:

  1. Select "Use Recovery Code" on the login page.
  2. Enter your account (username or email).
  3. Enter your recovery code.
  4. Complete the CAPTCHA (human verification).
  5. The system will allow you to log in.

After logging in with a recovery code, the system will:

  • Automatically disable that recovery code (you will need to generate a new one).
  • Temporarily disable other verification methods.
  • Log out all other devices.

Regenerating a Recovery Code

A recovery code becomes invalid after a single use. If you need a new recovery code:

  1. Log in to your account.
  2. Go to Account > Account Settings > Verification Factors.
  3. Find the "Authentication" settings.
  4. Re-enable the recovery code.
  5. Immediately save the new code.

Security Recommendations

  • Generate only once: Each generation displays a new code, and the old code becomes invalid immediately.
  • Store securely: It is recommended to use a password manager or write it down and store it in a safe place.
  • Do not share: Never share your recovery code with anyone.
  • Check regularly: Ensure you still remember where you saved it.

Deleting an Account

You may want to delete your Solarpass account because you no longer need it. This is divided into two sections:

  • Things to know when deleting an account.
  • How to delete my account.

Things to Note When Deleting an Account

  1. Publishers under your account will be deleted, including posts and stickers created by them.
  2. You will no longer be able to log in to your account.
  3. Data deletion will be processed with a delay, up to a maximum of 48 hours.

Warning

Deleting a Solarpass will only automatically clear your data on Solar Network. For accounts and data on other affiliated services such as SolarWatt and Solsynth Git, please delete/clear them before deregistering your Solarpass account; otherwise, you will lose access rights to them.

How to Delete an Account

  1. Click on "Account".
  2. Scroll down and find "Account Settings".
  3. Click "Delete Account".
  4. The server will send a confirmation email to your bound primary email address. You need to confirm the deletion within the valid time frame.